Privacy Policy


Welcome to and (the Websites). Below is our Privacy Policy. It’s important. You should read it.

As with most Privacy Policies, they are full of mumbo-jumbo technical legal jargon that could put the most attentive reader to sleep. And, in order to protect ourselves, this one is no different. We have to do it. And we are sorry.

So, here goes…

Natural Birth and Motherhood Pty Ltd (referred to on this page as  NBM, we, us or our) own the Websites.

We recognise that your privacy is important and we are committed to protecting the personal information we collect from you. This Privacy Policy describes our commitment to you.

The Privacy Act 1988 (Cth), Australian Privacy Principles and registered privacy codes (together, the Privacy Laws) govern the way in which we must manage your personal information. NBM complies with the Privacy Laws.

This privacy policy (the Policy) is designed to tell you about our practices regarding the:

  • collection,
  • use,
  • disclosure, and
  • handling,

of personal information that you may provide to us via our sites. It is important to us that you feel confident about how we manage your personal information.

Please read this entire Policy before submitting information to our sites.

Date of this policy is

17 December 2015

Your Consent

By using our sites, you agree to the terms of this Policy and the NBM Terms and Conditions. Whenever you submit information via our sites, you consent to the collection, use, and disclosure of that information under this Policy.


NBM may collect and hold personal information about you. Including information that can identify you and is relevant to providing you with the services or products, you are seeking. The personal information we may collect includes, but is not limited to:

  • your name,
  • gender,
  • email address,
  • postal address,
  • phone number,
  • date of birth,
  • expected date of delivery, and
  • social media account ID.

Personal information will be collected directly from you when you:

  • use our websites
  • contact us in order to make an inquiry or complaint about an NBM product;
  • order NBM and third party products;
  • register for NBM courses;
  • participate in NBM promotions or events; and
  • apply for employment with NBM.

We will take all reasonable steps to maintain the security and integrity of your personal information including through the use of access passwords and firewalls.

Credit card information

When you pay for your course or product, you will be taken to a secure page to enter your credit card details. We do not store those details unless we have told you at the checkout that we will. Our bank or PayPal process payments and they do not forward the credit card information to us.

Purpose of collection

The personal information that we collect and hold about you depends on your interaction with us. Your data will be collected, held and used by us per this Policy and the Privacy Laws. We may disclose or use your personal information for the purpose for which we collected it as well as for related purposes where you would reasonably expect us to do so.

We collect, use and hold your personal information for:

  • processing your request for a product or service;
  • providing you with information about other services that we offer that may be of interest to you;
  • contacting you if we need to;
  • responding to your inquiries and fulfilling your requests;
  • processing prizes;
  • providing you with updates and announcements concerning our products or promotions;
  • enabling you to participate in social sharing, including live social media feeds and blogs;
  • for our business purposes, including quality assurance, market research, developing and improving our products, enhancing our site, identifying usage trends and measuring customer satisfaction;
  • dealing with our third party service providers that provide services such as web hosting and moderating, email and direct mail delivery and IT services and fulfilment houses;
  • facilitating our internal business operations, including the fulfilment of any legal requirements; and
  • anything else, which will be disclosed to you when we collect your information.

Incomplete information

If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you with the services you are seeking.

Links to third parties

This Policy does not cover, and we are not responsible for the practices of third parties. Including any third parties that operate a website accessed through a link that appears on the NBM site. Third parties include any social media platforms to which you post content related to our products.

Usage information

As you navigate this site, we gather certain anonymous information without you actively providing the information. This information is collected using various technologies, such as:

  • cookies (not the fun sort you like to eat – a bit of humour for those still reading), 🙂
  • internet tags,
  • pixel tags,
  • web beacons,
  • clear GIFs,
  • navigational data collection (log files, server logs, clickstream), and
  • similar technologies.

Your Internet browser automatically transmits to the site some of this anonymous information. Including the URL of the Web site you just came from, the Internet Protocol address and the browser version your computer is currently using. Certain features of this site may not work if you block cookies.

Information collected through employment applications

In processing applications for employment, NBM receives resumes, references, certificates of education and qualification attainment and other personal information about candidates. We may also provide your application to a recruitment agency or contractor (an Agent) to review applications we receive.

Letters and resumes sent to us in response to an advertised position, or generally to ascertain whether any jobs are available, will be used to match applicants to available opportunities.

If we consider that your application may be suitable to our current requirements, we, or our Agent, will notify you and may also contact persons nominated by you as referees to ask questions about you.

If your application is not suitable for our current requirements, but we feel that there may be a position for you in the future, we may keep a record of your application and contact you again if a suitable position becomes available.

Please advise us if you prefer that we do not retain your information for this purpose.

Public areas

This site has public spaces such as for Blogs. Please remember that any information you share in these areas becomes public.

Do not post personal information. Under no circumstances should you post personal information such as email addresses, home addresses or phone numbers.

We also advise against posting full names of your children and other identifiable information, such as the name of their school. Publishing personal information could bring unwanted danger to you and others.

Don’t use this site to advertise your business

If you post comments about NBM products or services on our site, there is a chance we will publish them for editorial purposes or in promotional advertising and marketing materials.


We store your personal information in different ways, including in paper and electronic form. The security of your personal information is important to us. We take reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure.

Complaints and feedback

If you have any questions, comments, requests, or concerns related to this Policy or the information practices of this site, please contact our Privacy Officer as follows:

Natural Birth and Motherhood Pty Ltd
Suite 138, 44 Mountain Street

Changes to this Policy

We will post revisions to this Policy on this site. Check for updates before you providing any personally identifiable information. The date on which the Policy was last updated is at the top of this page.

More information

For more information about privacy in general, you can visit the Australian Information Commissioner’s website at